2026-07-23_email_natalie-travel-itinerary
From: nheywood@missionary.org (forwarding mtc-noreply@mail.churchofjesuschrist.org) To: kristi.heywood@gmail.com, jason.heywood@gmail.com Date: 2026-07-23 (original from the MTC Travel Office 5:03 PM MDT; Natalie forwarded it to her parents at 5:39 PM MDT) Subject: Fwd: Travel Itinerary and Instructions Attachment: Travel_Itinerary_1617786_heywood_2026_07_23.pdf
Dear Sister HEYWOOD,
Your training at the Provo MTC is nearing completion. We hope you have found your time here inspiring and productive.
Attached you will find your itinerary for travel to your mission. Please read over the information carefully. The attachment includes your airline(s) and flight information along with luggage allowances. We recommend forwarding this information to your family so they will know your travel plans.
There is no need to print this itinerary. Please note the check out time and you will receive a copy of the itinerary when you depart.
As you prepare to depart the MTC and travel to your mission, please adhere to the following guidelines:
- As soon as possible, please watch "Travel Day Video" found in the My MTC app under Services > Travel.
- Frequently clean hands with soap or sanitizer.
- Cover your nose and mouth with a tissue or your elbow when you cough or sneeze.
- Avoid close contact with anyone, to include handshaking and hugging.
- Please do not depart the MTC if you are not feeling well, your travel can be booked for a later date.
- Upon arrival to your mission, please notify your mission president if you are not feeling well.
If you have questions, please come to the Travel Office in T4-136 between the hours of 8:00am-5:00pm, Monday through Friday.
Sincerely, MTC Travel Office
Itinerary (from the attached PDF)
Missionary: Heywood, Natalie Ann. Confirmation number HYZAFX. Travel group of 18.
MTC checkout: Tuesday, July 28, 2026, 4:30 AM, at the Travel Office (T4-136). MTC arrival of record is July 8, 2026 (the online MTC start).
Flight 1: Salt Lake City to Minneapolis
- Delta Air Lines 2916
- Depart Salt Lake City, UT 8:00 AM
- Arrive Minneapolis, MN 11:29 AM
Layover in Minneapolis: about 3 hours.
Flight 2: Minneapolis to Cedar Rapids
- Delta Air Lines 4906
- Depart Minneapolis, MN 2:28 PM
- Arrive Cedar Rapids, IA 3:38 PM
She flies into Cedar Rapids, not Iowa City; Cedar Rapids is the nearest major airport, roughly half an hour north. A Church or mission representative meets arriving missionaries in the public area past baggage claim.
Baggage: 2 checked bags at a 50 lb limit, 1 carry-on at 40 lb. Checked bag fees are prepaid for domestic missions. Overweight fees are the missionary's own cost and are not reimbursed.
Mission contact on the itinerary: Iowa Iowa City Mission, President Todd Bert Stone, office +1 319-351-2976. Church Travel emergency line 801-240-5111 or 1-800-537-3537 (after hours 801-240-1000).
Filing notes
Natalie's MTC travel itinerary, issued Thursday July 23 and forwarded to Jason and Kristi within the hour. This is the document the family had been waiting on; the July 21 P-day call recorded that flight details were expected Friday, July 24, so it arrived a day early.
Departure date resolved: Tuesday, July 28. This had been contested. The original mission-office plan relayed July 3 said July 28; on the July 21 call Natalie said she flies "next Wednesday" (July 29), and Kristi's calendar was revised to match her. Four minutes after this itinerary arrived, Kristi moved the calendar back to Tuesday July 28. The PDF confirms July 28, so Natalie's July 21 recollection was wrong and the original office plan held.
The email body above is the MTC Travel Office cover letter in full. The itinerary section is transcribed from the attached PDF, preserved at Sources/03_originals/emails/2026-07-23_email_natalie-travel-itinerary_raw.pdf.
The PDF gives the mission president's name as "Todd Bert Stone"; the vault elsewhere uses "Todd B. Stone."